Showcase iPhone 11

Shipping Information

• All in-stock items that are ordered before 3:00 P.M. EST will ship within 1 business day.
• Custom orders that are ordered before 3:00 P.M. will ship within 3-5 business days.
• Any orders that are placed after 3:00 P.M. EST will be processed the following business day.
• Standard and Priority USPS Domestic order delivery is Monday - Saturday. Alternate delivery service schedules are determined by the carrier. We do not offer FedEx Saturday Delivery as an option.
• All orders placed to PO Boxes or APO/FPO's will be delivered using USPS.
• U.S. Customers; local and state sales tax may apply.
• On all international shipments, title transfers to the recipient upon deposit with the carrier, and the recipient is the importer of record. The recipient is responsible for all Customs, Duties, and Taxes levied by the country of destination. We are not responsible for any delays due to customs procedures.
• Orders returned to us due to incorrect or missing address information that was entered by you (the customer) when placing the order may be reshipped but you (the customer) will be responsible for all new shipping and handling charges. Additionally, if you choose not to have the item reshipped, you will receive a refund minus all shipping and handling charges.

See the full Shipping & Return Policy here.

Return Policy

We want you to be fully satisfied with every item that you purchase from shop.cellairis.com.

• If you are not satisfied with an item that you have purchased, you may return the item within 14 days after the original purchase date as indicated on the receipt, if the item meets all the terms of our Return and Exchange Policy, for either a full refund of the purchase price including applicable taxes, minus shipping and handling, and customs and duties (if applicable); or you may exchange the item for another item of equal or lesser value and you will receive a refund for the difference in price (if applicable), minus shipping and handling.
• If the item you purchased was defective or was damaged in shipping or you received an item other than the item you ordered, you will receive a full refund including applicable taxes and shipping and handling costs.
• The item must be returned in good condition, in original packaging with all paperwork, parts and accessories to ensure a refund. Please see our Return Instructions before returning your item.

Return Period

Return your item anytime within 14 days after the original purchase date as indicated on the receipt based on the conditions described below.

See the full Shipping & Return Policy here.

Global Cellular warrants its products against defects in material and workmanship for one (1) year from the date of purchase of Cellairis products which are purchased by consumers and other end users from the shop.cellairis.com website or from Cellairis branded retail locations. This limited warranty is not extended to wholesalers, retailers or other resellers. Wholesalers, retailers and other resellers should see the Global Cellular Agreement Establishing Terms Conditions of Sale located within your account at shop.cellairis.com.

What Will Global Cellular Do? For Cellairis products covered by this limited warranty, Global Cellular will provide a replacement or repair. Replacement may be a product of comparable value and design. Repair may include the use of refurbished parts or products. In the event of a defect in material and workmanship, these are your exclusive remedies.

What Does This Limited Warranty Not Cover? Items that have been damaged through normal wear and tear or customer use or abuse are not covered. Consumable items such as batteries as well as items that are missing accessories (such as cords or cables) and custom or personalized items are not covered. This limited warranty does not cover the repair, replacement, or cost of any electronic device or personal property not sold by Cellairis. Customer abuse includes, without limitation, dropping a phone or other mobile device.